FAQS
📅 Enrollment & Classes
How do I enroll in a class?
Visit www.insuranceschooloftexas.com, choose your course (Property & Casualty or Life & Health), select your preferred date and format (in-person or live webinar), and check out online. You’ll receive a confirmation email after registering.
What’s the difference between in-person and webinar classes?
In-person classes are held at our Kingwood location. Webinar classes are live on Zoom with the same instructor and materials, just online.
Do I get a textbook?
Yes! In-person students have the option to receive a physical textbook on the first day of class or have one shipped to them. Webinar students can ship a physical book or receive a PDF download before class begins.
What’s included in the course?
For In-Person and Zoom Classes: you get state-approved materials, live instruction, and help preparing for your license exam. Some packages also include practice exams and review webinars.
What do I need to bring to class?
Bring your textbook, a pen, water, and a jacket (classrooms can get cold). You may also bring lunch, or purchase snacks onsite.
Do I have to bring my lunch?
Yes, we recommend bringing your lunch. There are also restaurants nearby if you’d prefer to leave during the break.
What discounts are currently available?
We offer two main discounts:
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- 10% off for Teachers and Military Personnel: If you are a teacher or active military personnel, you can receive a 10% discount on your purchase. Please present a valid ID to redeem this offer.
- 20% off for ISOT Students at Homewood Suites by Hilton: All students enrolled at ISOT are eligible for a 20% discount on their stay at the Homewood Suites by Hilton, located at 23320 US-59, Kingwood, TX 77339. You can reach them by phone at 281.358.5566 or visit their website for more information.
How close is the Homewood Suites by Hilton to ISOT?
The Homewood Suites by Hilton is conveniently located just 3 minutes from ISOT, making it an excellent option for students traveling to class.
How do I redeem the 10% teacher/military discount?
We are currently awaiting our partnership with ID.me to fully streamline the ID verification process. In the meantime, please call us directly and we will be happy to walk you through the process of showing your valid ID to receive your 10% discount.
📊 Schedule & Timing
What time do classes start and end?
Classes usually run from 9:00 AM to 5:00 PM, with breaks and lunch in between.
How long is the course?
Each license prep course is two days long.
What dates are available?
We offer classes almost every week. View our course calendar on our website for upcoming dates.
💳 Payments & Policies
Can I pay later or split payments?
All payments are made during checkout. If you need help, contact us directly.
Do you offer refunds?
No, but we offer ONE FREE reschedule for the same class if needed. Just reach out.
What happens if I miss class?
Contact us! We’re flexible and happy to reschedule you.
🧠 After Class & Licensing
Does this class help me get licensed?
Yes! We are a state-approved provider, and our classes are designed to help you pass the Texas licensing exam.
Do I take a test after class?
Not with us. You’ll schedule and take your licensing exam through Pearson VUE.
Where do I take my licensing exam?
Visit pearsonvue.com
> Select ‘Texas Department of Insurance’ as your exam program
> Create an account or log in
> View exams and select your exam type
> Follow the scheduling instructions
What are the exam types?
Property & Casualty Students:
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- InsTX-PC06: General Lines – Property & Casualty (English)
- InsTX-PC26: General Lines – Property & Casualty (Spanish)
Life & Health Students:
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- InsTX-LAH05: General Lines – Life, Accident and Health (English)
- InsTX-LAH25: General Lines – Life, Accident and Health (Spanish)
Life ONLY Students:
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- InsTX-Life01: Life Agent (English)
- InsTX-Life21: Life Agent (Spanish)
Where do I go for fingerprinting?
Visit identogo.com
Find the nearest IdentoGO center
Select your chosen location
Schedule an appointment for Digital Fingerprinting
Use service code: 11G6QF
Schedule or manage appointment
Can I get help after class?
Yes, we’re here even after class ends. Call or text us at 713-589-9275 for support.
📘 Course Materials & Practice Exams
How do I access my PDF textbook?
Please follow these steps to access your digital textbook:
1️⃣ Go to insuranceschooloftexas.com
2️⃣ Click on “My Account” in the top right corner and log in (if you haven’t already)
3️⃣ Click on “Downloads”, and your book will be available there
📁 If you’re having trouble finding your downloaded textbook, please check your Desktop and Downloads folders on your computer.
⚠️ You are only allowed THREE downloads per order, so please locate your existing download before clicking “Download” again.
How do I access my practice exam?
Go to insuranceschooloftexas.com
Click “My Account”
Log in if you haven’t already
Go to “My Courses”
What’s the passing score for the practice exam?
You must score at least 85% to pass. We set this bar slightly higher than the state exam to help you feel confident. Most students who score above 85% on the practice exam are ready for the real test! 🕒 Be sure to set aside about two hours to complete the quiz in one sitting, as it may time out if left idle.
What should I do if I requested a physical book for a class but received a digital copy instead?
If you requested a physical book but received a digital copy instead, please contact us at 713-589-9275 during business hours, and we’ll be happy to assist you with this issue.
🌐 Contact & Support
Where are you located?
800 Rockmead Dr, Suite 180, Kingwood, TX 77339
How do I contact someone?
Call or text us at 713-589-9275 or email info@inschooltx.com.
Can I speak to a live agent?
To speak with a real person, please call 713-589-9275 or email info@inschooltx.com. We’ll get back to you as quickly as possible!
I need help now and the team isn’t available. What can I do?
We’re sorry the team is unavailable right now. Please call us at 713-589-9275 and we’ll help you as soon as we can.
🎓 Courses Offered
What licenses do you offer training for?
We offer Property & Casualty and Life & Health pre-licensing courses in both in-person and live webinar formats.
Do you offer continuing education (CE) courses?
Not at this time. We specialize in pre-licensing and exam prep only.
🌐 Technical Issues
I’m having trouble downloading my book
Please follow the following steps to gain access to your book:
1. Go to insuranceschooloftexas.com
2. Go to “My Account” in the top right corner; login if you have not already done so
3. Click on “Downloads” and your book is there. If you are having trouble finding your downloaded textbook, please make sure you are checking your “Desktop” and “Downloads” folder on your computer.
You are only allowed THREE downloads per order – so please make sure you are looking for your book download before pressing “Download” again.
When will the practice quiz link be available again?
Don’t know how to start?
Need Help, Support or Advice? Drop us a message, we usually reply in one business day!