📅 Enrollment & Classes

How do I enroll in a class?
Visit www.insuranceschooloftexas.com, choose your course (Property & Casualty or Life & Health), select your preferred date and format (in-person or live webinar), and check out online. You’ll receive a confirmation email after registering.

What’s the difference between in-person and webinar classes?
In-person classes are held at our Greenspoint location. Webinar classes are live on Zoom with the same instructor and materials, just online.

Do I get a textbook?
Yes! In-person students have the option to receive a physical textbook on the first day of class or have one shipped to them. Webinar students receive a PDF download before class begins.

What’s included in the course?
For In-Person and Zoom Classes: you get state-approved materials, live instruction, and help preparing for your license exam. Some packages also include practice exams and review webinars.

What do I need to bring to class?
Bring your textbook, a pen, water, and a jacket (classrooms can get cold). You may also bring lunch or purchase snacks onsite.

Do I have to bring my lunch?
Yes, we recommend bringing your lunch. There are also restaurants nearby if you’d prefer to leave during the break.

What discounts are currently available?

10% off for Teachers and Military Personnel:
If you are a teacher or active military personnel, you can receive a 10% discount on your purchase. Please present a valid ID to redeem this offer.

How do I redeem the 10% teacher/military discount?
We are currently awaiting our partnership with ID.me to fully streamline the ID verification process. In the meantime, please call us directly and we will be happy to walk you through the process of showing your valid ID to receive your 10% discount.

📊 Schedule & Timing

What time do classes start and end?
Classes usually run from 9:00 AM to 5:00 PM, with breaks and lunch in between.

How long is the course?
Each license prep course is two days long.

What dates are available?
We offer classes almost every week. View our course calendar on our website for upcoming dates.

💳 Payments & Policies

Can I pay later or split payments?
All payments are made during checkout. If you need help, contact us directly.

Do you offer refunds?
No, but we offer ONE FREE reschedule for the same class if needed. Just reach out.

What happens if I miss class?
Contact us! We’re happy to help you reschedule.

🧠 After Class & Licensing

Does this class help me get licensed?
We are a state-approved provider, and our classes are designed to help you pass the Texas licensing exam.

Do I take a test after class?
Not with us. You’ll schedule and take your licensing exam through Pearson VUE.

Where do I take my licensing exam?
Visit: pearsonvue.com

1. Select “Texas Department of Insurance” as your exam program.
2. Create an account or log in.
3. View exams and select your exam type.
4. Follow the scheduling instructions.

What are the exam types?

Property & Casualty Students:

• InsTX-PC06: General Lines – Property & Casualty (English)
• InsTX-PC26: General Lines – Property & Casualty (Spanish)

Life & Health Students:

• InsTX-LAH05: General Lines – Life, Accident and Health (English)
• InsTX-LAH25: General Lines – Life, Accident and Health (Spanish)

Life ONLY Students:

• InsTX-Life01: Life Agent (English)
• InsTX-Life21: Life Agent (Spanish)

Where do I go for fingerprinting?
Visit: identogo.com

1. Find the nearest IdentoGO center.
2. Select your chosen location.
3. Schedule an appointment for Digital Fingerprinting.
4. Use Service Code: 11G6QF.
5. Schedule or manage your appointment online.

I PASSED! HOW DO I APPLY FOR MY LICENSE?

Applying for a Resident Agent License

Before applying, you must pass the state licensing exam. If you apply before passing, you will be required to:

• Submit a new application after you pass the exam.
• Pay the application fee again.

Steps to apply:

1. Complete your fingerprints.
2. Go to TDI’s online initial application and fingerprint portal to begin.
3. Apply online through one of the following:
   
   • Sircon
   • National Insurance Producer Registry (NIPR)
4. Submit your application within one year of passing your exam.

If you miss this deadline, you will be required to retake the exam.

Application fee: $50

Questions?
Call TDI at 512-676-6500
Email: License@tdi.texas.gov

Can I get help after class?
Yes, we’re here even after class ends. Call or text us at 713-589-9275 for support.

———–

📘 Course Materials & Practice Exams

How do I access my PDF textbook?

Please follow these steps to access your digital textbook:

1️⃣ Go to insuranceschooloftexas.com
2️⃣ Click on “My Account” in the top right corner and log in (if you haven’t already)
3️⃣ Click on “Downloads”, and your book will be available there

📁 If you’re having trouble finding your downloaded textbook, please check your Desktop and Downloads folders on your computer.

⚠️ You are only allowed THREE downloads per order, so please locate your existing download before clicking “Download” again.

How do I access my practice exam?

1. Go to insuranceschooloftexas.com
2. Click “My Account”
3. Log in if you haven’t already
4. Go to “My Courses”

What’s the passing score for the practice exam?

You must score at least 85% to pass. We set this bar slightly higher than the state exam to help you feel confident.

Most students who score above 85% on the practice exam are ready for the real test!

🕒 Be sure to set aside about two hours to complete the quiz in one sitting, as it may time out if left idle.

What should I do if I requested a physical book for a class but received a digital copy instead?

If you requested a physical book but received a digital copy instead, please contact us at 713-589-9275 during business hours, and we’ll be happy to assist you with this issue.

🎥 Class Formats & Access

What is included with my in-person class?

Our 2-day in-person pre-licensing classes include:

✔️ Live, instructor-led classroom training (2 full days)
✔️ Easy-to-understand lessons with real-world examples
✔️ Access to class recordings for 14 days after class (sent by email after each class day)

Recording access is strictly limited to 14 days. No extensions will be granted.

In-person classes are held at:

📍 450 N Sam Houston Parkway East, Suite 150, Houston, TX 77060
🕘 9:00 AM – 5:00 PM CST (both days)

Breaks are provided throughout the class.

What is included with my live Zoom webinar class?

Our live Zoom pre-licensing classes include:

✔️ Live, instructor-led training (2 full days)
✔️ Easy-to-understand lessons with real-world examples
✔️ Access to class recordings for 14 days after class (sent by email after each class day)

Recording access is strictly limited to 14 days. No extensions will be granted.

Zoom classes are held:

🕘 9:00 AM – 5:00 PM CST (both days)

Please log in 10 minutes early to confirm your audio, name, and setup.

Webinar Access:
📧 Your Zoom link will be emailed by midnight the night before class.

• Emails are sent manually by our administrative team.
• If you do not receive your link by 8:00 AM on the morning of class, please check your spam/junk folder and contact us immediately.

What is included with the On-Demand Course?

Our self-paced, on-demand courses allow you to complete your pre-licensing education at your own pace.

On-Demand Courses Include:

✔️ Full access to course recordings
✔️ Self-paced learning from anywhere
✔️ Access to videos for 14 days from your purchase date

⚠️ Your access period begins on the date and time of purchase — not when you begin the course.

For example:
If you purchase your course on 1/1/2026 at 9:00 AM CST, your access will expire 14 days later, regardless of when you begin watching the course.

Important Access Rules:

• You may watch the videos as many times as you like during your access period.
• Access automatically expires after 14 days.
• No extensions will be granted — no exceptions.

Recommended Study Plan:

To mirror the pace and effectiveness of our live classes, we recommend:

• Watch all recordings within 2 days of purchase.
• Complete your practice exam and schedule your state exam within 7–10 days of beginning your course.

This approach helps reinforce the material and maximizes your chances of passing the Texas licensing exam.

📚 Practice Exam Access

What is included with the practice exam?

Our practice exams are designed to simulate the Texas General Lines licensing exam and help you prepare before testing.

Practice Exam Includes:

✔️ 30 days of access from the date of purchase
✔️ 145-question simulated exam
✔️ 2.5-hour exam format
✔️ Ability to grade your exam and review missed questions
✔️ Unlimited attempts during your 30-day access period

Practice exams are available for both:

• Property & Casualty
• Life, Accident & Health

You may retake the practice exam as many times as you would like during your 30-day access period.

🎓 Courses Offered

What licenses do you offer training for?

We offer Property & Casualty and Life & Health pre-licensing courses in both in-person and live webinar formats.

Do you offer continuing education (CE) courses?

Yes! Insurance School of Texas offers continuing education (CE) courses for licensed insurance professionals. Our CE courses are designed to help agents meet their Texas continuing education requirements and stay current with their licensing obligations.

How do I complete my continuing education requirements in Texas?

Licensed Texas insurance agents must complete the required CE hours before renewing their license.

To complete your CE requirements:

1. Enroll in approved CE courses through an authorized provider.
2. Complete the required coursework and any required exams or assessments.
3. Keep your course completion records for your files.
4. Verify your CE requirements have been satisfied before submitting your license renewal.

Does Insurance School of Texas report my CE hours to the state?

No. Insurance School of Texas does not directly report completed CE hours to the Texas Department of Insurance on behalf of students.

After completing a CE course, students are responsible for ensuring their CE completion is properly submitted and reflected with the state before renewing their license.

What should I do after completing my CE courses?

After completing your CE courses:

1. Retain your certificate of completion for your records.
2. Confirm your CE credits have been properly applied toward your renewal requirements.
3. Complete your license renewal through the Texas Department of Insurance before your renewal deadline.

For questions about your specific CE requirements, renewal deadline, or license status, contact the Texas Department of Insurance directly.

🌐 Technical Issues

I’m having trouble downloading my book

Please follow the following steps to gain access to your book:

1. Go to insuranceschooloftexas.com
2. Go to “My Account” in the top right corner; login if you have not already done so
3. Click on “Downloads” and your book is there.

If you are having trouble finding your downloaded textbook, please make sure you are checking your Desktop and Downloads folders on your computer.

You are only allowed THREE downloads per order – so please make sure you are looking for your book download before pressing “Download” again.

When will the practice quiz link be available again?

The practice quiz link is available for 30 days from the date of purchase.

If your access has expired and you’d like more time, you’re welcome to purchase another practice exam for extended access.

We appreciate your understanding!

What should I do if I receive an error stating that a savings code does not exist when trying to sign up a candidate for work?

If you receive an error stating that a savings code does not exist when trying to sign up a candidate for work, please first double-check that the code was entered correctly with no typos or extra spaces.

If the issue still occurs, please call us directly at the Insurance School of Texas during business hours at 713-589-9275, and we’ll be happy to assist you.

🌐 Contact & Support

Where are you located?

450 North Sam Houston Parkway East, Ste 150
Houston, TX 77060

How do I contact someone?

Call or text us at 713-589-9275 or email info@inschooltx.com.

Can I speak to a live agent?

To speak with a real person, please call 713-589-9275 or email info@inschooltx.com.

We’ll get back to you as quickly as possible!

I need help now and the team isn’t available. What can I do?

We’re sorry the team is unavailable right now. Please call us at 713-589-9275, and we’ll help you as soon as we can.

❓ Don’t know how to start?

Need Help, Support, or Advice?

Drop us a message — we usually reply within one business day!

Contact Us Right Now!

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